This course provides a framework and methodology for defining an organisational structure that achieves role clarity, effective collaboration, and a positive culture. It also includes a toolkit for approaching design initiatives and addresses challenges faced in the private and public sectors. 

This course explores using job analysis and design to ensure role clarity and alignment to business needs, proactive sourcing strategies, attraction and retention strategies, interview methods for an effective selection process and articulating the real cost of turnover.  

This course provides a framework and methodology for defining an organisational structure that achieves role clarity, effective collaboration, and a positive culture. It also includes a toolkit for approaching design initiatives and addresses challenges faced in the private and public sectors. 

This course explores identifying, managing and resolving team-based and interpersonal conflict in the workplace as well as using mediation and alternative dispute resolution (ADR) procedures for conflict resolution. 

This course explores the Contact Officer role and responsibilities, legislative definitions of workplace behaviour​, internal policies and resolution options​, the importance of impartiality and fairness when dealing with affected parties​, conducting initial conversations and assessments of reported behaviour ​and ways to support those who have been affected by inappropriate workplace behaviour. 

This course helps participants understand how organisations can successfully implement and sustain hybrid work arrangements – with a mix of onsite and offsite work – in a way that works for both the organisation and employees. 

This course is designed to provide participants with the skills and understanding to develop and implement HR policies for their organisation that are relevant, effective and sustainable. 

This course offers a strategic and informed approach to interviewing and selection. Participants learn how to apply an effective, reliable and valid process to ensure sound recruitment decisions. 

Participants learn about the four stages of a difficult conversation how to prepare, plan and conduct a difficult conversation and build conversation skills through applying effective communication techniques and reflective practice. 

This course will guide participants through the HR strategy planning process to help ensure HR strategies are robust and meet organisational objectives. 

This course explores consulting skills, tools, and frameworks that HR professionals can use to effectively partner with internal stakeholders and embrace internal consulting practices. 

This course provides participants with an introduction to employment law in Australia and the key elements that HR practitioners need to be aware of in their practice. 

This course includes case studies to highlight current case law and the latest research on methods of investigating workplace misconduct, including interviewing techniques and the accessibility of digital information. 

Build your team’s foundational understanding of people analytics and applying workforce metrics to business challenges, by exploring the drivers of data-driven decision making. They will develop skills and knowledge to enhance their analytical capabilities and be empowered to embrace a data-driven mindset.

Enhance your team’s people analytics expertise and elevate their workforce data management and analytical skills. They will gain the tools and skills to measure the effectiveness of HR strategies and make impactful contributions to business challenges and decisions by delivering data-driven HR advice.