Terms and conditions

AHRI Education, Events & Membership Terms and Conditions

These terms and conditions apply to your:  

  • application for membership with; or 
  • enrolment in a learning course held by; and/or 
  • attendance at an event held by, 

the Australian Human Resources Institute Limited (AHRI, we, us, our). It is your responsibility to review these terms and conditions prior to application or registration.  

By signing up for an event or educational course or making an application for membership, you agree to be bound by these terms and conditions. We reserve the right to amend these terms and conditions at any time and will provide the most recent version on our website.  


General: All prices are inclusive of GST, except for our formal education courses which are GST free.  

Payment for events and courses: Payment in full is required by the commencement date in order to attend. Anyone that has not completed payment will not be on the registration list and may not be admitted to the course/event or receive their link to the online platform.  

Membership fees: Individual annual membership fees are due in full on joining AHRI or on anniversary of joining. We generally send you a reminder approximately 1-2 months before the renewal date. Membership fees are non refundable.  

Organisation membership: Upon receipt of a signed organisation membership application, a signed member statement (if renewing), or email confirmation that you wish to renew your existing membership, your organisation will be invoiced. Once the invoice has been issued, the organisation’s membership is non-refundable. Should there be any changes within your organisation, you can at any time add additional members. Organisation membership will only be invoiced to the organisation. AHRI is unable to issue your staff members with individual invoices under this membership category.  

Failure to pay membership fees: AHRI membership fees are due annually from the date on which you joined AHRI. If you do not pay your membership fees, you will cease to be an AHRI member and be removed from the AHRI active member database from the first day of the second month following your membership renewal date. Membership benefits will be restricted for all non-financial members. Non-financial professional members are not covered by the AHRI Pro-Cover Insurance policy. If your membership does lapse you must not use any AHRI professional designation after your name or otherwise claim to be a member of AHRI.  

Invoices: When you complete and sign your copy of a registration or membership application form, this becomes a tax invoice in compliance with ATO requirements. This can be used to make payment by, Credit Card or cheque and you can keep this completed form on file for your tax records.
 Please note:  AHRI’s invoice payment terms for events and courses are 14 days from date of issue or the close of enrolment/registration, whichever is earlier.   

Costs incurred by AHRI in processing fees: All external costs incurred by AHRI in the processing of fees will be charged back to you. Such costs include, but are not limited to, bounced cheques fees and related bank charges.  

CPD – Continuing Professional Development

Requirement for membership: In order to maintain membership, members (excluding associate members) are required to comply with AHRI’s CPD policy. AHRI conducts annual audits of a random selection of members to check compliance with the CPD requirements. Members who have not maintained the minimum number of CPD hours may be regraded to the level of Associate member.  

Recording of CPD points: AHRI members who pre-register for an AHRI course or event will have their CPD record updated automatically upon the completion of the programme. It is the responsibility of AHRI members who attend external events or courses, view on-demand recordings of events or complete other CPD eligible activities to update their own CPD record manually. View the CPD Guide for details. AHRI members who have registered for an event/course but are unable to attend, are responsible for notifying AHRI of non-attendance by emailing [email protected]. Records of attendance are maintained on file by AHRI for auditing purposes. For all CPD queries, please contact [email protected].  

Privacy Notice 

AHRI is concerned with the protection of your privacy. AHRI collects and stores your personal information in accordance with the privacy principles contained in the Privacy Act 1988 (Cth), as amended, for the purposes of providing membership services, education and training programs, and to manage our relationship with you. You consent to us collecting, holding, using, and disclosing your information for the following purposes:

Communication from AHRI: AHRI may use your details to promote products and services in the form of email communications and/or other types of communication. Update your personal AHRI website profile preferences or email [email protected] if you would prefer not to receive communications from AHRI.

For the purposes of course administration: Your details may be provided to parties directly related to the administration of the course including the venues in which the course is to take place and any third-party course facilitators.

For the purposes of an event: Your details may be provided to parties directly related to the event including the event registration manager, venues, and accommodation providers for the purpose of room bookings, catering needs and other conference options. Irrespective of your profile preferences AHRI will send you confirmation, reminder and follow up emails, and other communications, that directly relate to the event you have registered for.

Communication from third parties: AHRI may share your details with sponsors and exhibitors following the programme for promotional purposes (as per sponsorship contracts). Should you not wish your details to be shared with the sponsors and exhibitors contact [email protected] to opt out. View AHRI’s full privacy policy.


If any provision of these terms and conditions is deemed invalid or unenforceable, all or part of that provision will be severed from the terms and conditions and will not affect the enforceability of the remaining provisions of the terms and conditions. These terms and conditions are governed by the laws of Victoria, Australia. 

The following terms and conditions apply specifically to our courses and events

Your conduct at courses and events

Health & Safety: You must agree to comply with the required health and safety processes and protocols in place at the event or forum where it is conducted (where not conducted online). You must not attend in-person if you have symptoms of any illness or have been in close proximity to anyone displaying symptoms. Similarly, you must not attend if you have been to an exposure site within 14 days prior to the course or event. It is the individual’s responsibility to check their respective state or territory’s current list of exposure sites. 

When attending in-person courses/events the venue may require you to provide evidence of your vaccination status, as deemed a requirement by that state or territory government. 

Behaviour: You are expected to behave in a professional and appropriate manner when participating in an AHRI event/course. AHRI reserves the right to prohibit entry of any person to an AHRI event or eject any person from a course or event based on behaviour deemed inappropriate by AHRI staff and/or its agents and others working under its authority. You acknowledge that cameras, audio, and video recorders may not be permitted at certain venues or events and must not be used to record online courses without permission.  

Canvassing: is strictly prohibited at AHRI events/courses. Promotional materials may not be distributed at the venue or online classroom except by approved sponsors. If you violate this policy, you will be asked to leave and AHRI members may have their membership revoked.  

Registration Discounts

General: Most of AHRI’s major events offer a discounted member rate(s), while some also offer group rates if five (5) or more member delegates register from the same organisation. Check each event registration page for available options.  

In addition, the AHRI Member Loyalty Program discounts also apply to most of the major events. 

Network Forums: All AHRI members can attend Network Forums free-of charge. Non-members who attend in-person Network Forums in regional areas can also attend for free. Non-members will be charged a fee to attend all online forums and in-person forums held in metropolitan areas (excluding Darwin & Hobart).  

National Convention & Exhibition: An early bird discounted rate is also available if tickets are purchased before a specified date (check the website for specific dates). Additional Discounts are available to eligible AHRI Members, who will be notified directly.

Any promotional offers are exclusive and are non-transferable. Delegates are entitled to one discount per registration.   

Registration Notice

General: AHRI member registration rates are not transferable to non-AHRI Members. By selecting a member registration rate, you represent that you are a current financial member of AHRI and that the registration is made in the AHRI member’s name only. A breach of this may result in a cancellation of the product/service and/or AHRI membership. 

Please note: You are not registered for an event/course until payment is confirmed. If you do not receive a confirmation email within three days, please call AHRI on 1300 811 880 to confirm that your registration has been received. Where places are limited in an event or course, they will be allocated on a strictly ‘first in’ payment basis. In the event that no space is available, you will be notified immediately and will not be charged.   

For group registrations (5 or more people from the same organisation) the discounted member rate(s) are only applicable to AHRI members within the group. 

Substitutions: Should you be unable to attend, you may send a substitute in your place. AHRI must be notified of all substitutions prior to the commencement of the event/course. Refer to ‘General’ above in relation to non-member and member registration rates. 

Cancellation by you

General: If your cancellation (for an in-person event/course) is in relation to illness, covid-19 symptoms, close proximity, isolation/quarantine or you recently attended an exposure site, a credit will be provided for a future AHRI course/event. 

Events: Cancellations must be received in writing before the registration closing date. An administration fee of $50 for breakfast and lunch events applies for all cancellations made before the registration closing date. No refunds will be given after the registration closing date unless required under applicable consumer law. Places are limited and will be allocated on a strictly ‘first in’ payment basis. Refer to ‘Registration Notice’ above in relation to Substitutions.

Short Courses: Cancellations must be received in writing before the registration closing date. An administration fee of $50 will apply for all short course cancellations made before the registration closing date. No refunds will be given after the registration closing date. Should a registrant be unable to attend, they may send one substitute in their place. AHRI must be notified of all substitutions prior to the event. Refer to ‘Registration Notice’ above in relation to Substitutions.

In the event that AHRI cancels a short course, participants will be notified within 5 days of the course commencement date. A full refund will be offered or the opportunity to transfer to another short course of the same value. AHRI is not responsible for airline tickets, hotel costs, other tickets or payments, or any similar fee penalties or related/unrelated losses, costs and/or expenses the registrant may incur or have incurred as a result of any trip cancellations or changes. 

Formal Education: Refer to the relevant applicable cancellation, withdrawal, and deferral policies and fees included in the Program Information guides and Student Handbooks.   

Cancellation by us

General: Sometimes our courses/events are cancelled, varied, rescheduled, or postponed due to Force Majeure, situations which affect the facilitators/speaker, or other causes. In these terms and conditions, a “Force Majeure Event” means any of the following (whether or not foreseeable or anticipated): acts of God, terrorism, war, civil unrest, strike or labour dispute, lack of transportation, breakdown, labour or material shortage, blockade or embargo, supplier failure, epidemic or pandemic, government restriction or recommendation, legal requirement, extreme weather, earthquake, drought, fire, flood, explosion, natural disaster, and/or any other event, cause or circumstance that is beyond our reasonable control.   

We are not responsible for airline tickets, hotel costs, other tickets or payments, or any similar fee penalties or related/unrelated losses, costs and/or expenses the registrant may incur or have incurred as a result of any cancellations or changes.  

Notification: We will use reasonable endeavours to notify registrants of a cancellation, variation, rescheduling, or postponement by sending an email to the address provided to us by the registrant and placing a notification on the relevant AHRI webpage.  

Sole remedy: To the extent permitted by law, any refund or credit issued will be your sole remedy for a postponement or cancellation of an event/course, and AHRI will have no further liability to you in respect of any cancellation, variation, rescheduling or postponement for any reason.  Any credits issued for postponed or cancelled events/courses that are not used within 24 months of the originally scheduled date of the postponed/cancelled course or event will be forfeited.  

Limitation of Liability

To the extent permitted by law, we exclude all conditions and warranties relating to your registration for an AHRI event or course. Where AHRI’s liability cannot be excluded, such as in relation to the Consumer Guarantees under the Australian Consumer Law or other prescribed terms under legislation, to the extent permitted by law, our liability for breach is limited to the face value of the ticket purchased by you, plus any relevant booking and delivery fees. You agree that AHRI will not be able to perform its obligations under these terms and conditions and in relation to the programmes to the extent such performance is affected by a Force Majeure Event. To the extent permitted by law we exclude all liability for consequential loss, which includes any indirect loss, loss of profit, loss of data or loss of reputation.   


The program is confirmed at the date of publication. AHRI reserves the right to make changes to the program as circumstances dictate. Every effort will be made to ensure a program of equivalent standard. Should the revised program no longer meet the attendee’s expectations or requirements and they choose to cancel their registration the above “Cancellation by you” clauses will apply.  

Image release

You consent to AHRI, its agents and others working under its authority, to take and to have full and free use of video/photographs containing your image/ likeness taken at AHRI events and courses. AHRI may only use these images for promotional, news, online/ multimedia, research and/or educational purposes by and for AHRI. You agree that you are not entitled to remuneration, residuals, royalties, or any other payment from AHRI in respect of your image/likeness or its use. You release, discharge, and hold harmless, AHRI and its agents from any and all claims, demands or causes of actions that you may hereafter have by reason of anything contained in the photographs or video. Should you not agree to the above image release, you must advise AHRI by calling 1300 811 880 or email [email protected]  

Intellectual property

Some speakers may agree to share their content or recordings (where available) with only those registered or with AHRI members. This content is not intended for wider distribution – sharing, broadcasting and/or copying of this content is not permitted according to Australia’s intellectual property laws. Please be respectful of these speakers’ intellectual property so that we can continue to offer similar content in the future.  

The following terms and conditions apply specifically to AHRI membership products and services.

Eligibility: Eligibility for AHRI membership is subject to:  

  • the eligibility requirements set out on our website in relation to the particular membership categories;  
  • the eligibility requirements set out in our governing documents; and   
  • payment of the relevant membership fee for that category of membership as set out on our website.  

AHRI reserves the right to review your application and determine the acceptance or rejection of your application in accordance with the criteria for these eligibility requirements and according to its reasonable discretion. If accepted, your AHRI membership is valid for a period of 12 months unless otherwise stated.  

AHRI constitution, code of ethics and by-laws: Upon applying to become a member of AHRI, you agree to be bound by the AHRI constitution, the code of ethics and professional conduct, and all by-laws, notices, and directives of AHRI.  

Membership Reinstatement: Non-Certified members may be reinstated at their previous membership level up to two years following their AHRI membership lapsing. Certified Practitioners (CPHR) and Fellow Certified Practitioners (FCPHR) members will need to have their membership reinstatement evaluated for approval.    

Cancellation/refund policy: Subject to any rights you may have under law, AHRI can only provide a refund of membership fees in limited circumstances, such as where your membership application has been declined, or AHRI materially fails to provide the services and benefits offered to members.  

Transfer of membership: AHRI memberships are individual and non-transferable.   

Upgrading membership: You may apply to upgrade your AHRI membership confirming you have met the eligibility requirements. Associate members on the Student or Graduate rate will be required to pay the relevant yearly membership fee in order to upgrade.