Course Overview - Conflict and MediationWhile it is recognised that a degree of conflict is necessary for organisations to undergo successful transformation, HR professionals are acutely aware of the significant costs when conflict is not effectively addressed. Effective conflict management is regarded as a core capability for both HR professionals and line managers. This course […]
Course Overview - Develop and Implement HR PoliciesHuman resource policies provide fundamental organisational rules and guidelines relating to the practices and behaviour of the people in the organisation. This course is designed to provide participants with the skills and understanding to develop and implement HR policies for their organisation that are relevant, effective and sustainable. […]
Course Overview - Applied Emotional IntelligenceEmotion has a significant impact on an individuals’ performance. Research shows that people perform their best at work when they feel involved in purposeful work that develops who they are, and when they feel valued, cared for, consulted, respected, informed and understood. Conversely, research also shows that people often perform […]
Course Overview - Effective Interviewing and Selection SkillsSelecting the best person for a job role is a critical skill for those with hiring responsibilities. Hiring decisions can impact the organisation’s performance and selecting the right job candidates is integral to business success. Managers and HR practitioners need to understand how to apply an effective, reliable […]
Course Overview - HR for Non-HR PeopleThe HR for Non-HR Managers course is designed to upskill managers to give them the competence needed to effectively manage everyday human resource needs and challenges within their workforce. The course examines the main human resource components within the employment lifecycle – from recruitment to retirement. Alongside this, the […]
Course Overview - HR Strategy PlanningDeveloping a successful HR strategic plan ensures that all HR activities are integrated and aligned to the overall strategic objectives of the organisation. A HR strategy should aim to capture ‘the people element’ of what an organisation hopes to achieve in the medium to long term, ensuring that:it has the […]
Course Overview - Performance ManagementThis course describes performance review as the process required to effectively manage the performance of employees for retention and successful achievement of the organisation’s strategic and operational objectives. It explores the tools and methods to review and plan performance, reward excellence, and provide feedback where improvement is needed. It examines the […]
