Australian Taxation Office
Jacqui leads the Enterprise Strategy and Corporate Operations group responsible for the ATO’s key corporate strategy and services functions. As COO, Jacqui ensures the ATO’s planning, governance and risk management approaches are strategic and sensible, and brings together an integrated picture of its people and resource management to ensure the organisation has the right capability and culture to meet its strategic intent.
Prior to joining the ATO in 2013, Jacqui has held People leadership positions at the Department of Human Services and the Australian Public Service Commission, where she was responsible for delivering integrated people development, SES and APS-wide leadership, change management, strategic recruitment, communications, and learning and development.
Jacqui holds an Executive Master in Public Administration from the Australian National University. She is a Fellow of the Australian Human Resource Institute and was Adjunct Professor University of Canberra from 2018 – 2022.
In October 2019, Jacqui was appointed the inaugural Head of the APS HR Professional Stream.
In 2022, Jacqui received the ‘Award for Excellence in Public Service’ Medal at the Queen’s Birthday Honours.