Frequently asked questions
BSB40420 Certificate IV in Human Resource Management
RTO provider number: 110087
Australian Human Resources Institute Ltd
Frequently asked questions
Why should I study the Certificate IV with AHRI?
You’ll learn from experienced HR practitioners who provide practical, real-world insights and current industry knowledge to set you up for success.
What are the entry requirements and how do I apply?
You must be 18 or older, hold a USI (Unique Student Identifier), have reliable internet and a computer with audio/video capability, and be confident with basic computer skills (MS Office, email, web navigation). Create or check your USI at www.usi.gov.au/students/get-a-usi
To apply, register online and complete the pre-enrolment form, pre-training questions and LLN assessment. An assessor will review your suitability and either confirm your place or discuss alternative support options.
What does the course content include?
The BSB40420 Certificate IV in Human Resource Management includes 12 units (6 core, 6 elective) across 7 topics: HR effectiveness; employee relations; digital collaboration; wellbeing and safety; recruitment and development; performance and workplace relationships; and personal development.
Topic 1: HR Effectiveness and Business Strategy
BSBHRM417 – Support Human Resource Functions and Processes (C)
Topic 2: Workplace and Employee Relations
BSBHRM412 – Support Employee and Industrial Relations (C)
Topic 3: Digital Collaboration and Communication
BSBOPS405 – Organise Business Meetings (E)
BSBTEC404 – Use Digital Technologies to Collaborate in a Work Environment (E)
Topic 4: Wellbeing, Health and Safety
BSBWHS411 – Implement and Monitor WHS Policies, Procedures and Programs (C)
BSBHRM531 – Coordinate Health and Wellness Programs (E)
Topic 5: Recruiting and Growing Talent
BSBHRM415 – Coordinate Recruitment and Onboarding (C)
BSBHRM413 – Support the Learning and Development of Teams and Individuals (C)
Topic 6: Talent and Performance Management
BSBHRM411 – Administer Performance Development Processes (C)
BSBCMM412 – Lead Difficult Conversations (E)
BSBLDR413 – Lead Effective Workplace Relationships (E)
Topic 7: Leading Your HR Development
BSBPEF403 – Lead Personal Development (E)
What is the difference between virtual study mode and distance study mode?
You can choose to study AHRI’s BSB40420 Certificate IV in Human Resources Management via virtual workshop or distance independent study mode. Both options run over a study period of 11 -months.
The virtual workshops are designed to deliver the content of the program topics in an environment where engaging peer discussion takes place. Virtual workshops provide the opportunity for interactive learning, and they are an ideal way to form new professional networks. AHRI recommends undertaking this mode of study if you:
- Are new to HR
- Need to deeply broaden your skillsets
- Require additional support throughout your study
- Would like to learn from others in the field in a peer-to-peer environment.
Studying via distance independent study is a popular option for those unable to attend the full-day virtual workshops or who have a bit more of understanding of HR already. This form of independent study requires a self-motivated approach to studying where students take responsibility for their own learning experiences – using their initiative in researching, undertaking online learning, time management and applying links between theory and practice. Topic delivery and assessment due dates are the same as for virtual workshop delivery, and units are undertaken in the same sequential order.
If you are not currently working in an HR-related role, AHRI strongly encourages studying via virtual workshop delivery, which gives you the opportunity to benefit from facilitator-led sessions and peer discussions.
For more information on the differences between distance and virtual workshop mode, refer to the Program Information guide here.
How will I be assessed? Are group assessments required?
Assessments may include knowledge questions, case studies, practical demonstrations, video recording of presentation and group project work. Some units include mandatory group assessments conducted online with or without the assessor. Some assessments can also be completed at your workplace. If group work may be challenging for you, contact Student Support before enrolling.
When does the program run and are there breaks?
There are three scheduled intakes each year. The eleven-month course generally runs topics back-to-back, with a break over Christmas/New Year and sometimes Easter. Upcoming dates are listed online.
What are the tuition fees and are there additional costs?
- Distance: $3,195 (members) / $3,834 (non-members)
- Virtual: $3,895 (members) / $4,674 (non-members)
*Membership fee is separate from the fee listed if you choose to become a member today, see prices here*
A required textbook (Human Resource Management, 11th Edition) is an additional cost.
Fees can be paid by credit card, contact Student Support for alternative methods.
Can I receive credit for previous study or experience?
Yes. You may be eligible for Credit Transfer (CT) for formal study already completed, or Recognition of Prior Learning (RPL) for relevant work experience. Contact Student Support or visit our website for more information.
I am interested in upskilling, but I'm not sure the qualification is right for me at the moment. What else does AHRI offer?
AHRI has a huge range of short courses available. AHRI members receive access to discounts on short courses and AHRI events, including our National Convention, as well as other valuable learning opportunities, such as access to exclusive webinars, resources and networking opportunities. Learn more about AHRI’s membership types.
Can units completed through the Cert IV be credited towards other qualification or higher qualifications at universities?
Completing the Certificate IV can provide a pathway into the Diploma of Human Resource, with some units potentially eligible for credit transfer towards the diploma or other higher-level qualifications at participating institutes and universities. We recommend confirming credit transfer arrangements with the issuing institute before enrolling.
What support is available during my studies and how many CPD points will I earn?
Students can access additional learning assistance, including adjustments or extra guidance. All graduates earn 48 CPD points.
Where can I access information on complaints/refunds/service standards?
RTO refund policy:
AHRI outlines its course deferral and withdrawal fees including the terms and conditions in the Program Information Guide; it is expected that all participants read and understand AHRI the terms and conditions of enrolment
Online service standards:
Service standards are intended to ensure students get the support they need in any subject, units or qualification they study online. The standards manage student and academic expectations and ensure those studying in a virtual setting have similar access to the standards and levels of communication as those studying in the traditional classroom environment.
Download the AHRI Online Service Standards document.
Complaints and appeals:
AHRI seeks to ensure all participants are satisfied with this program. If you have a concern with an aspect of the program or decisions made in relation to your studies, these can be resolved through AHRI’s Complaints and Appeals Policy and Procedure.
Have questions or can’t find the information you need?
Enjoy exclusive prices for the Cert IV in HRM and many more resources with an AHRI membership.
Discover why AHRI has 16,000+ members across Australia’s HR community.
Enjoy exclusive prices for AHRI’s Cert IV in HRM and many more resources with an AHRI membership.
Discover why AHRI has 18,000+ members across Australia’s HR community.