What people are saying about HR certification
Learn more about why HR certification is essential for the HR profession in Australia. The articles, blogs, columns, videos and webinars below outline the perspectives of HR practitioners in all industries, their employers and HR thought-leaders.
Read about the HR successes of recently certified HR practitioners – people resourcing at Horizon Nuclear Power, growing leadership capability at Empired, and HR upskilling at the Department of Human Services.
Case studies and projects
SENIOR LEADERS PATHWAY (SLP) CASE STUDIES
AHRI PRACTISING CERTIFICATION (APC) PROJECTS
Employer perspectives and profiles
Private sector testimonials
WHAT EMPLOYERS SAY
“Increasingly if you’re not certified, you’re going find it harder to get roles, and if you are certified you have a key advantage... HR certification is increasing the skills and competence of our HR professionals and they are delivering more.”
Jon Scriven FAHRI, former Group Executive, HR and the Office of the CEO, Qantas
“HR certification helps recognise the important role that HR professionals play in any business, particularly when you are going through a change journey or trying to build a different culture.”
Scott Wyatt, CEO, Viva Energy Australia
“Qualifications prove that the HR leader knows their business, their craft and the legislation, and if you have someone who buys into the need for the culture… that’s a winning combination.”
Geoff Donaghy, CEO, International Convention Centre Sydney
“The APC Program gets participants to think strategically, and not just operationally. When they spoke about HR, they were grounded with a sense of pragmatism, and weren’t just quoting textbook theory.”
Elizabeth Nunez FAHRI, National Director of HR, RSM Australia
“As an HR person, the biggest issue is having business acumen and knowledge of the market you operate in. [It’s about] predicting the future and making sure employees are ready to deliver on the goals. Certification professionalises HR by providing a solid foundation and developmental path to follow. Organisations start to look for it.”
Georgia Siabanis FCPHR, HR Director, The Turning Lane
WHAT RECRUITERS SAY
“HR certification is a true indication that a level of professional capability to deliver performance improvement has been achieved.”
Craig Mason, Founding Director, The Next Step
“We live in a highly credentialed world which expects certainty and accepts advice from those with proven skill sets. Law, engineering and medicine have formal standards and HR can have them too.”
David Owens MAHRI, Managing Director, HR Partners − A Randstad Company
“HR certification is definitely a progressive step forward for HR in Australia, to have a strong development path to follow and a foundation of best practice, as in other professions.”
Clare Johnson, Associate Director, Michael Page
“I am a huge advocate for HR certification. It doesn’t matter what level you are, or how much experience you have, you should continue to develop skills and knowledge, so you can continue to improve the business you are working with.”
Clare Williams CPHR, Managing Consultant Human Resources, Hudson
“HR certification is not just focused on the technical capabilities required to be an expert. It’s also on the behaviour, the style and the way you deliver your functional expertise. The only way to differentiate yourself and stand tall among a sea of sameness is to have HR certification.”
Jo Skipper, Director, The Next Step
“HR certification demonstrates to business stakeholders my HR experience, knowledge and skills.”
Connie Kuhlman CPHR, Field HR Lead – ANZ, Accenture Australia
“During the interviews, I was able to talk about what I have learnt about HR tools and the practical approach the APC Program adopts – and combine that with the theoretical HR knowledge I learnt during my undergraduate degree.”
Current APC Program participant Julie Dawson, RSM Australia
“Being a certified practitioner helps me stand out in the marketplace. As a consultant, I find people are looking to select an expert, and they want someone who is a professional and trusted advisor.”
Donna Benjamin FCPHR, Founder and manager, Holistic Human Resources Consultancy
“I would highly recommend doing certification to anyone from overseas, be they senior with a lot of experience, or a recent graduate. It gives you a perfect insight into the HR principles here and it’s a good opportunity to reflect on your own approach to HR.”
Thomas Hackl CPHR, Organisational Effectiveness Consultant, Western Power
“If we don’t invest in ourselves first and foremost, we can’t be the profession we need to be. We have to invest in our own development and the development of leaders. We have to coach them, show them the blind spots and hold their hands through it. That’s our job.”
Jen White CPHR, HR Director ANZ, Avnet Technology Solutions
“AHRI’s certification program brought back to me a clear understanding of exactly what my profession is about and how business can be affected by good HR practices.”
Lloyd Filer FCPHR, Principal Consultant and Director, Filer Consulting
“HR practitioners need to make a decision: if they want to advance their career, they need to expand their capabilities and skills.”
Dr John Molineux FCPHR, senior lecturer, Deakin University
Public sector testimonials
WHAT EMPLOYERS SAY
“I support the Australian HR Institute certification program because it makes a difference to our business. Because people are what matters, and if you get that right and you have great HR professionals who are certified, then you’re going to get a better business outcome. Simple as that.”
David Thodey AO, Chairman, CSIRO
“Job candidates who have, or are embarking on the AHRI Practising Certification (APC) Program, show that they are committed to ongoing development and the wider HR profession. These job candidates had a partnership mindset; they talked about providing advice to the wider business and developing outcomes that aligned with business needs.”
Rowena Bain CAHRI, Assistant Secretary in the Culture and People Development Branch, Department of Defence
“Employers need to have the confidence that the people they are getting aren’t just good with people, or have a bit of experience. Certification means professionals have attained and practised a high standard of HR skills and competencies that will improve the business they are working in.”
Trevor Heldt CPHR, HR Director CSIRO
“The value that [APC graduate] Sam Robertson has brought to the business is boundless. She is able to interpret HR theory models and bring those into the workplace; and she consults with end users as an HR business partner and practitioner.”
Cathy Stokes CAHRI, Adviser, Department of the Prime Minister and Cabinet
“Hiring people with appropriate certification in HR is really quite critical.”
Tiffany Blight CAHRI, Department of Social Services
“My Department has had a great ROI for their investment in me on the APC Program. I have grown both professionally and personally, so much so that I now self-identify as an HR professional. It really was one of the most motivating and useful courses I have ever done and really has made a difference.”
Catherine McLachlan CPHR, Director, Workforce Analysis and Recruitment Programs, Department of Social Services, and winner of the 2017 Ram Charan AHRI Practising Certification Award
“I’ve picked up a solid grasp of the theoretical underpinnings of HR and been able to tailor and apply what I’m learning in the workplace... It’s fast-paced and demanding – we’re challenged in every class and every assessment to apply the tools and information we’re learning in a practical way. My employer has benefited from gaining an enthusiastic learner who contributes to new projects and provides practical support to others across the HR teams.”
Jill Collins CPHR, Deputy Head of Mission, Department of Foreign Affairs and Trade
“The APC Program has not only improved my knowledge, but has given me confidence in my HR capabilities which I am now applying to the workplace in a very tangible way.”
Current APC participant, Julianne Jex, Director, Workplace Relations, Australian Bureau of Statistics
“With my peers and outside the ATO, the capstone project was an ideal vehicle for demonstrating my experience in the HR profession and personally the program provided me with a sense of accomplishment and validation.”
Kerrie Wilby CPHR, Director, Learning and development, ATO People
“Over the last two years of the APC Program, I’ve really grown in terms of having a more strategic focus to my work. I also got a promotion over that time.”
Sam Robertson CPHR, Assistant Director HR Policy and Analytics, Department of Prime Minister and Cabinet
“Certification played a huge role in my career progression. Had I not completed the program I wouldn’t be where I am today, or have achieved what I have.”
Jessica Kaaden CPHR, HR Business Partner, Office of Public Prosecutions, Victoria, and double AHRI Award winner 2016
“Undertaking the APC Program was great for my self-confidence and definitely gave me a foot up in the recruitment process – and will also help as I transition to my new role.”
Jess Lang CPHR, HR Business Partner, Department of Defence
“The thought of ‘going back to school’ and having to write essays was daunting initially. However, I was immediately hooked on learning with the very first workshop, and could see linkages in my day to day HR business everywhere in Defence!”
Current APC Program participant Melissa Hennessy, Assistant Director, Diversity, Defence People Group
“I’ve achieved far more out of the AHRI Certification Program than I ever anticipated and I would highly recommend it. After completing my Masters degree in HRM, I was sceptical about whether more study would be beneficial so soon, when what I was lacking was experience at the strategic level and an opportunity to consolidate what learning I had undertaken. Since undertaking the APC, I have been able to leverage opportunities to work on strategic level programs and reform projects.”
Peta Rafty CPHR, HR Business Partner, Planning and Environment, NSW Government
“The APC Program has encouraged me to reflect on ways that HR can innovate and adapt to ensure Australian Government departments and agencies are best placed to achieve their goals and objectives. The course assessment tasks, comprised of essays and work reports, have been very relevant to the field of HR and have required me to critically analyse HR strategies within my own Department and examine their efficiency and effectiveness.
“From reviewing both academic research and Departmental policies and guidelines, I have become much more aware of HR challenges organisation-wide, rather than just in my specific role. This has allowed me to become a more well-rounded HR professional and to challenge current processes and procedures.”
Current APC participant Margaret Cowan, Assistant Director, Human Resources, Department of Human Services
- HRM April 2018: How to pull off a high stakes project in a different cultural context
- HRM March 2018: How does Russia in HR compare to Australia?
- HRM February 2018: How to make the leap from HR professional to chief operating officer
- HRM December 2017: An HR professional's story of life and near-death
- HRM November 2017: Going it alone as an HR consultant
- HRM November 2017: What happens when HR goes rural?
- HRM October 2017: The career advantages of HR certification
- HRM September 2017: The strategic value of HR certification
- HRM August 2017: Recruiters reveal what it takes to reach the top in HR
- HRM August 2017: How HR certification helps build organisational capability
- HRM July 2017: The powerful voice: 2 certification stories to inspire you
- HRM June 2017: Why even the most senior HR professional should get certified
- HRM May 2017: How one AHRI Fellow is taking on the massive challenge of government overhaul
- HRM April 2017: Reflecting on the success of an award-winning certification project
- HRM March 2017: Why courage is essential to successful leadership
- HRM February 2017: Will we all be contractors in the future?
- HRM February 2017: How the ATO reaped the benefits of certification
- HRM December article 2016: Thinking about HR certification? Here’s why it’s worth the work
- HRM November article 2016: The Australian HR Institute enters a new phase
- HRM November article 2016: Why don't more HR professionals get recognised for great work?
- HRM October article 2016: HR Certification – The new post-nominals
- HRM October article 2016: HR transformation: How to make your case for change
- HRM October article 2016: What can top HR leaders gain from getting certified?
- HRM September article 2016: What can academics bring to the HR profession?
- HRM August article 2016: How to know if your human resource courses are certified?
- HRM August article 2016: What are the benefits of HR certification?
- HRM July article 2016: How to advance your career development in HR?
- HRM July article 2016: Does the chief HR officer belong in the top spot?
- HRM July article 2016: Will HR certification help you reach the top of the C-suite?
- Open Colleges article July 2016: Tips and advice from Australia's leading business experts - Editor of HRM Online
- HRM June article 2016: Lion's HR team reveal recipe for success
- HRM June article 2016: How certification makes better HR professionals
- HRM May article 2016: Charting a course with APC
- HRM April article 2016: Are HR graduates prepared for the professional world?
- HRM April article 2016: Why I support setting the bar for HR
- HRM March 2016: Professional pioneers undertake certification senior pathways
- HRM February article 2016: Meet the AHRI National Certification Council
- HRM February 2016: Why we need more HR professionals on board
- HRM February 2016: Five ways to raise HR standards
- Gender Diversity quarterly report: The ultimate game: the game of business for HR
- Gender Diversity quarterly report: The ultimate game: the game of business for HR
- HRM December/January article: Q&A: Lyn Roberts and professional HR certification
- HRM November article: Kate Dee discusses senior pathways into certification
- HRM September article: Certification: Blowing our trumpet
- HRM August article: The public sector's journey toward HR education
- HRM July article: Turning HR from a job to a profession through certification
- HRM July article: Melinda White: The change face of non-profit sector HR
- HRM July article: John Lloyd looks to the future as public services commissioner
- Book chapter: Certification: The step toward best practice
- HRM June article: Certification: against the tide
- HRM June article: Jim Bailey: The changing role of HR
- HRM May article: Charting a course with APC
- HRM April article: Certification - standing proud
- HRM March article: The certainty of certification
- HRM article: AHRI launches new Model of Excellence
BLOGS AND COLUMNS
- AHRI CEO Column June 2017: Getting and giving – The role of legacy
- AHRI CEO Column November 2016: The Australian HR Institute enters a new phase
- AHRI CEO Column October 2016: HR Certification – The new post-nominals
- AHRI CEO column: On association relationships
- AHRI CEO column: HR can make a difference
- Peter Wilson Perspective: How HR behaves carries more weight than what they know
- AHRI CEO column: HR is at a crossroads
- AHRI CEO column: Shaking up the world of HR
- AHRI CEO column: Good HR is good for business
- AHRI CEO column: Bridging the gap from knowledge to action
- AHRI CEO column: HR expectations
- AHRI CEO column: AHRI looking after your interests
- Blog: How elusive is good HR?
APC STUDENT VIDEO BLOG
- HRM February 2017 vlog: Sam Robertson on starting Unit 4 of the APC Program
- HRM March 2016 vlog: Sam Robertson on HR Certification, part three
- HRM November vlog: Sam Robertson on HR Certification, part two
- HRM October vlog: A vision thing: Sam Robertson begins AHRI certification program
Santos supports certification because it will help in forging career pathways and developing confidence, capability and credibility for the Santos HR gene pool.
Chris Wood FCPHR, Manager HR, Santos
AHRI can lead the way in informing Australian employers that HR practitioners who are AHRI certified are experts in their field and maintain their professional currency.
Geoff de Lacy FAHRILife, Principal Director, Polaris Consulting
How to pull off a high stakes project in a different cultural context
For this HR professional, understanding cultural differences and listening to the workforce in the right way allowed her to succeed.
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