Trauma Aware Workplaces: Creating Safe and Supportive Conversations Course

Course Overview

Deepen your understanding of developmental trauma with this immersive course, developed by a subject matter expert in Psychology, Developmental Trauma and Homelessness. You will build your knowledge of how trauma affects the brain’s structure and functioning, leading to changes in behaviour, cognition, and emotional regulation. Explore the effects of trauma and engage in practical strategies for developing proactive support systems tailored to the needs of employees dealing with trauma. You will be ready to adopt a flexible, trauma-informed management style and ultimately foster a supportive and inclusive workplace culture.

Meet your facilitator

Jodie Bedoya

Jodie Bedoya, Director of training organisation, eMatrix, brings over 25 years of expertise as a leading Australian specialist in communications, collections, hardship and vulnerability training, working extensively with organisations across Australia to navigate emotionally charged interactions where trauma profoundly impacts customer behaviours and outcomes. Having held executive positions, she supports leaders in conducting performance and behavioural conversations that account for staff challenges, including those stemming from personal issues like trauma and domestic violence, while balancing business outcomes with empathetic, social-aware approaches.  

Key Learning Outcomes

Demonstrate a deeper understanding of developmental trauma and how it can cause behavioural change.

Recognise the workplace impact of trauma and address challenges in a supportive manner.

Design and implement trauma-informed support strategies that promote wellbeing at work.

Discretely handle trauma-related discussions and create a psychologically safe environment for employees.

Adopt a flexible, trauma-informed management style that fosters trust, safety, and inclusivity within the workplace.

Create an environment of care and understanding by using trauma-sensitive communication techniques.

Course Details

Delivery Mode

Virtual Workshop

Learner Effort

1 x 2 hr session

Member Course Fees

$500

Non-member Course Fees

$600

Member CPD Points

3

Course Delivery

Virtual Learning

Prepare for the virtual workshop - comprehensive course learning materials are delivered straight to your email inbox before you participate in the live workshop.

Participate in one or more live facilitator-led 3-hour online workshops delivered via Zoom (these are generally programs with which AHRI partners with a specialist provider)

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  • Trauma Aware Workplaces: Creating Safe and Supportive Conversations

    Online via Zoom Virtual

    Course Overview - Trauma Aware Workplaces: Creating Safe and Supportive ConversationsDeepen your understanding of developmental trauma with this immersive course, developed by a subject matter expert in Psychology, Developmental Trauma and […]

    Get Tickets $500.00 - $600.00 8 tickets left

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