Tag: complaints

HR’s guide to complaint handling and workplace investigations

Taking a tick-box approach to workplace investigations can open your business up to risk. Two legal experts walk HR practitioners through best-practice tips when managing workplace complaints.

4 types of workplace complaining and how to manage them

Complaining at work often gets a bad rap, but actively listening to workers’ grievances can serve as a hugely valuable tool for leaders to improve the overall employee experience. Here are four types of complaining HR might come across at work.