Course Overview – Trauma Informed HR
This course is designed to equip participants with the knowledge and skills necessary to conduct workplace processes in a trauma-informed manner, using principles of trauma-informed practice which can be extended to all procedures. The course covers procedures including policy reviews; complaints management; training; performance management; flexible work, accommodation and leave requests; investigations, discipline, and terminations.

Target Audience  
People responsible for developing or implementing workplace procedures.

Key Learning Outcomes
Following the training, participants will be able to:

• Recognise trauma responses in self, investigation parties and colleagues.
• Become familiar with social, cultural, and religious differences that may affect trauma responses.
• Consider historical, cultural and community trauma and its impacts on individuals in a given process.
• Assess and build own capacity to manage trauma issues.
• Be aware of and apply strategies for own trauma.
• Reflect on practice, in consultation with others to identify areas for improved trauma informed process.
• Implement self-care practices including debriefing, peer support and any others.
• Apply the key principles and practices of trauma informed process to all workplace procedures.
• Balance competing principles to make procedurally fair, trauma-informed decisions.
• Adapt communication and collaborate with parties to promote safety, trust, choice, and control.
• Empathically and sensitively acknowledge and respond to disclosures.
• Understand and explain privacy, anonymity and reporting obligations to parties.

Other Course Information 
Delivery mode: Virtual Workshop
Live session dates: Thursday 21 November and Friday 22 November
Live session times: 9:30 am – 12:30 pm AEDT (Australian Eastern Daylight Time)
You will obtain 7 CPD points for completing this short course

Registration Information 
Registration close: Wednesday 13 November
Having trouble registering? Contact Us or phone 1300 811 880.
By confirming your registration you agree to AHRI’s Terms & Conditions.