AHRI's Model of Excellence

The AHRI Model of Excellence is a graphic representation of what HR practitioners should know, what they are expected to do, and what their peers expect them to be, in terms of behaviours and capabilities.

AHRI Model of Excellence

The circles of the graphic set out 10 behaviours and seven capabilities that were confirmed as essential for HR practitioners in the 2014 AHRI member survey 'What is Good HR?'

Going back over a decade, the idea of the Model of Excellence was developed based on two surveys of Australian HR practitioners and CEOs. Since then it has gone through a number of iterations, having been informed by local, national and global data including inputs from the international RBL Human Resource Competency Study under the leadership of Professor Dave Ulrich from the University of Michigan. 

Learn more about the AHRI Model of Excellence capabilities and behaviours. 

In what is an evolving picture, in 2015 the 'What is Good HR?' survey was put to a sample group of CEOs to get an 'outside-in' perspective on what they expect of HR. 

Applying the Model of Excellence

The Model of Excellence is the foundation for HR certification and gives employers the assurance that Certified HR Practitioners have the necessary behaviours and capabilities to be an effective HR partner to the business.

The Model also forms the conceptual basis for assessment and accreditation of all HR management programs in technical and vocational education. Currently, more than 90 courses at more than 35 Australian educational institutions have AHRI accreditation, which assures the industry that these graduates have the necessary practical competencies to successfully operate in their field. 

Finally, this model informs and underpins AHRI intellectual property with respect to

The Model helps you address three key questions:

  • As an HR practitioner, what am I expected to know?
  • What am I expected to do as a practising HR professional? 
  • And finally, what am I expected to be?

The model gives you a guide or framework for your own HR practice and helps you to define your career objectives. Find out how the model relates to you

 

Upskill with the Training Needs Analysis Tool

You can also use the online Training Needs Analysis tool to identify opportunities for your professional development. This online self-assessment tool enables you to:

  • Benchmark your capabilities against the HR profession

  • Gain insights to your career journey and expertise

  • Discover the skills you need to progress your career

  • Get a personalised report with training and education recommendations

Find out more

  • HR certification

    Achieve the industry standard for HR professionals

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  • Training Needs Analysis Tool

    Plan your professional development with a personalised report

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  • AHRI accredited courses

    View AHRI accredited HR courses of educational institutions

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  • Professional development

    Attend events, short courses and other training opportunities

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