AHRI DEMO DAY

Poor communication costs organisations time, money and productivity. Unclear writing can lead to errors, rework, delays, misunderstandings, customer frustration and complaints.

Whether it’s an insurance policy, refund disclaimer, client proposal, mortgage statement or application form, people should be able to read something once and understand what they need to know and do.

The challenge is that while organisations recognise the importance of clear communication, building this capability at scale isn’t easy. Traditional workplace training can struggle to engage busy people, particularly when the subject matter is important but can feel dry or disconnected from everyday work.

In-Game Learning addresses that challenge by making learning something people want to do.

In-Game Learning is the home of The Plain Game, an online workplace training program that builds foundational plain language capability through game-based technology. At the heart of The Plain Game are animated animal characters whose personalities and attributes reflect the people and behaviours we recognise in everyday workplaces. There’s Cat, the office manager, keeping everything moving. Goat, the trainee, navigating workplace communication challenges. Owl, the plain language expert, providing guidance on how to communicate more clearly. And Duck, the workplace personality who is reluctant to embrace change.

These characters bring the learning to life. Through relatable workplace situations, learners see the characters grapple with communication problems, help solve the challenges they face and apply plain language principles in context.

The Plain Game combines education, experience and engagement through videos, educational content, quizzes and challenges. By immersing learners in the story, The Plain Game creates an experience designed to engage people and help the learning stick.