Manage the competing demands and priorities of HR stakeholders with more skill and confidence. In this dynamic and immersive course, you will learn how to effectively balance and manage the needs of employees and managers, handle pushback and successfully manage conflict and emotion to achieve better outcomes for key stakeholders, your organisation, and your HR career. 

In this practice-driven course, you will gain tailored strategies for managing different stakeholder agendas and needs while building your credibility. Benefit from the unique opportunity to practice and role-play challenging stakeholder scenarios and receive personalised, one-on-one coaching and feedback.

You will come away with key tools that you can immediately apply in your day-to-day role as an HR professional, including how to balance communication through active listening and questioning, as well as powerful ‘Pace and Lead’ techniques.