Sarah McCann-Bartlett, chief executive of the Australian HR Institute, says employers can help by communicating with third parties, like clients, whose contact with employees is also covered by the right to disconnect, as well as providing practical examples of reasonable after-hours contact and looking at additional compensation for availability to be contacted outside of hours. She says HR departments and employees should “very clearly state and communicate what is and isn’t expected”, including of workers whose contracts include being contactable outside of hours, such as managers, executives and IT support staff.