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Booking Your Accommodation

Hotel bookings are no longer available via the online registration form. Should you wish to make a new booking or make changes to an existing booking, please contact the hotel directly by using this form. You will receive a response from the hotel within 48 hours.


Pan Pacific South Wharf (5 star)

Walking time to conference venue: 1 minute


A deposit of a minimum one night’s accommodation must be paid at the time of booking to guarantee your hotel reservation. Your hotel booking will not be confirmed until the deposit payment is received.

Please note: The balance of your hotel account for all nights booked/stayed (less the deposit paid to the Registration Managers) will be payable to the hotel at the time of check out.

All rates include the 10% Goods and Services Tax (GST) and are quoted in Australian Dollars.

Making Changes to Your Booking

Any required changes to your booking must be requested in writing and addressed directly to the Registration Managers (Arinex).

Checking Into Your Accommodation

Check-in and Check-out times

Check-in time is 3pm and check-out time is normally 10am. Whilst hotels will endeavour to accommodate early arrival requests, these will be subject to hotel availability and are not guaranteed. If you wish to be guaranteed immediate access to your room upon arriving before 2pm you will need to pre-book, and pay for the previous night. Similarly, if you wish to guarantee a late checkout you will need to book for the next night.

Hotel Check-in Procedures

As per standard hotel policies and procedures attendees will be required to provide a credit card or full cash payment upon check-in. This is to cover any incidental charges that may be incurred during your stay and all remaining unpaid room nights.

The hotel will place a hold on your credit card, until the point of checkout, an amount which covers all unpaid accommodation nights reserved plus a daily amount for incidental charges. Any monies still being held on your credit card by the hotel will be released, once you have settled your account and checked out.

If you are settling your accommodation account by cash, you will be asked to pre-pay for your accommodation in full when you check in, plus a cash deposit to cover incidentals that may be incurred during your stay. Should you not utilise any incidentals during your stay, the cash deposit for incidentals only will be refunded to you by the hotel upon checking out.

Please note the daily incidental charge may vary across the listed hotels.

Late Arrivals

Please indicate on your registration form if you will arrive at your hotel after 6pm as failure to do so may mean that your room will be released.

Accommodation Cancellation Policy

Deposits are non-refundable as of Wednesday 25 July 2018 and will be forfeited if you either cancel your accommodation on or after Wednesday 25 July 2018 or if you do not arrive on the date you are booked to check in. Cancellations must be made in writing to the Registration Managers.

For all bookings that have been paid in full, please note that if you do not arrive at the hotel on the date you are booked to check in, the hotel will hold the room for the first night and retain the deposit, with additional nights' accommodation to be cancelled and the balance to be refunded to your card.