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Onboarding

Improving new employees' onboarding experience: Katrina Matthews CPHR, Senior HR Advisor, Nexia Australia

“The APC Program was a valuable experience, equipping me with advanced project management skills and the confidence to apply myself as an effective HR business partner, integral to the success of the firm.”

Data analysis revealed a high risk associated ‭with poor engagement of new employees at ‭Nexia Australia’s Sydney office. It was costing ‭the firm approximately $28,500 per departure.

Following research, a project objective was ‭defined ‘to implement an onboarding support ‭system, and roll out a tailored resource guide ‭for new employees and their support system on ‭best practice onboarding’.

 

 

‭The onboarding system was successfully ‭launched in October 2017. Since ‭implementation, capability and confidence for ‭managers to provide an effective onboarding ‭experience dramatically increased. This was ‭reflected in data related to employees with ‭under one-year tenure, including reduced ‭turnover from 44 per cent to zero and ‭increased engagement by 31 per cent.

“The APC Program was a valuable experience, equipping me with advanced project management skills and the confidence to apply myself as an effective HR business partner, integral to the success of the firm,” says Katrina Matthews.

This was first published in the June 2018 issue of the HRM magazine.