Course Overview - Change ManagementThis course is designed to provide learners with the ability to understand change dynamics at an individual, team and organisational level to successfully implement change. The course provides learners with the tools to identify the change lifecycle steps required to effectively manage change using the most appropriate change management model and […]

Course Overview - Effective Interviewing and Selection SkillsSelecting the best person for a job role is a critical skill for those with hiring responsibilities. Hiring decisions can impact the organisation’s performance and selecting the right job candidates is integral to business success. Managers and HR practitioners need to understand how to apply an effective, reliable […]

Course Overview - Having Difficult ConversationsWorkplace issues arise due to miscommunication or a lack of communication in the workplace. Often, by applying effective communication techniques, such issues can be resolved quickly and informally before they escalate to a dispute that requires third party intervention. Having a difficult conversation in the workplace can often be an […]