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Unit 3: Workforce Design, Development and Performance

This unit addresses the HR competencies required for responding to challenges in workforce design, development and performance management to meet organisational objectives. The unit examines efficient processes for job analysis and design, attraction, recruitment, development, performance management, retention, and reward and remuneration strategies. Participants will learn how to plan, implement and evaluate these strategies using appropriate HR management strategies and processes.

This unit will enable students to:

  • Contribute to workplace design and implementation processes and systems that will assist their organisation in meet its strategic objectives through managing changing workplace needs and workforce structures attributes;
  • Analyse competencies, undertake job analysis, build job descriptions and person specifications and design jobs that meet the strategic business needs of their organisation;
  • Choose the most effective methods and models to address a competitive job market and lead their organisation in attracting, recruiting, selecting and retaining talent;
  • Analyse key performance management models and determine common advantages and disadvantages of these models;
  • Utilise and adapt a performance model suitable for their organisation's purposes that managers can use to communicate about and improve employee performance;
  • Identify problems and concerns that managers and employees may face in participating in performance management processes and provide strategies to address these problems and concerns;
  • Design and manage reward and remuneration strategies to motivate employees in meeting strategic objectives, and to partner with line managers in implementing these strategies; and
  • Examine types and applications of human resources information systems (HRIS) to understand and contribute to HRIS requirements for their organisation.

Learning Outcomes

Upon completion of this unit of study, the following learning outcomes will be achieved:

  1. Design and develop workforce planning strategies that facilitate a sustainable workplace and a capable workforce;
  2. Utilise workforce analytics to identify and evaluate strategic and operational workforce requirements;
  3. Apply human resources strategies to attract, develop and retain a capable workforce;
  4. Establish and implement performance and reward frameworks and systems that ensure a productive workforce; and
  5. Understand and anticipate the impact of social, technological, economic and demographic changes on an organisation.

The unit of study requires approximately 128 hours study time (including assessment)

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