Your safety comes first. We have converted our face-to-face courses to virtual workshops . Visit our covid-19 page for more information.

Short course


Virtual delivery for all short courses

As a response to keeping you and our facilitators safe during the COVID-19 situation, we have converted our short course offerings to virtual delivery only, via Zoom, allowing you to continue learning and developing during these challenging times.


This program is aimed at those with an introductory knowledge of performance management. Participants will examine the role of managers in the implementation and success of performance management systems and processes. An overview of the performance appraisal process and performance management tips will be provided.

*Note: This course forms part of the BSB41015 Certificate IV in Human Resources program, which consists of six one-day workshops. This formal education program will be referenced during the training delivery. You do not need to complete the assessment component as part of your participation in this one day program.


This course suits HR professionals, managers and team leaders seeking an introductory course on Performance management.

Learning outcomes

Learning Outcomes

Following the training participants will be able to:

  • Identify leadership behaviours that foster a high performance culture
  • Provide effective and regular feedback
  • Set clear expectations that improve performance
  • Understand the performance management process

Course format 

This course runs for one day and the workshop format includes facilitator-led discussion, individual and group activities, group discussions, skills practice, templates and resources.

Duration: 1 day

CPD Points: 7

States: Delivered online, nationally (AEST)

AHRI Members: $545.00

Non-member: $695.00

Enquiries: 03 9918 9230 /

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    • Delivered online, Nationally

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Corporate in-house training

This course can be customised and delivered in-house, for up to 20 people, for a more cost-effective solution. To find out more, email our Corporate Accounts Team at or call 1300 239 978.

Can't find this course in your State?

You may be eligible to receive a discount on the course fee for an interstate program. Please email for more information.

Alternatively, express your interest and we will be in touch if we update this list.