Interviewing skills for line managers


Selecting the best person for a role is a critical skill for those involved in the hiring process. Hiring decisions can impact the organisation’s performance and the cost of a poor hire is more than just a person’s salary.

Managers need to understand how to create a reliable and valid selection process which is effective and adds value to their business. This course offers a practical and informed approach to the interview and selection process.

Course delivery mode: Available to teams only. Face-to-face and virtual options. 
Course duration: 1 day
Group size: Min. 6 and max. of 20 participants
Learner effort: 7 hours
CPD Points:
Includes: Case studies, interactive group discussions, activities and facilitator-led discussions



Key learning outcomes
Following the training you will be able to:

  • Follow a systematic selection process, which includes the structuring of interviews and questioning of candidates to effectively address selection criteria
  • Prepare behavioural questions and assessments which address key selection criteria
  • Work to assess and integrate data from candidates and objectively evaluate 
  • Produce objective evidence-based reports regarding the selection process

Who should enrol
The course is suitable for managers, team leaders, line supervisors and those seeking an introductory course on interviewing skills.



"The in-house training was professionally conveyed and the content was presented well, allowing the team to gain insightful knowledge on these topics." 

Kylie Walker, Director | People Analytics, Payroll and HR Operations Branch, Department of Human Services

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