Influencing and negotiating skills
Understanding stakeholders and the needs of the key players in an organisation's field of influence is a key element of personal and organisational success. Part of this understanding may involve the ability to champion ideas and influence and persuade others towards achieving organisational strategic goals and objectives.
This course focuses on developing an understanding about which stakeholders are relevant and why and how their needs can best be met. You will examine how you can develop effective influencing and negotiating skills to create authentic dialogue with key stakeholders in order to achieve successful outcomes.
Course delivery mode: Available to teams only. Face-to-face and virtual options.
Course duration: 1 day
Group size: Min. of 6 and max. of 15 participants
Learner effort: 7 hours
CPD Points: 7
Includes: Case studies, DISC profiling, interactive group discussions, activities and facilitator-led discussions
Key learning outcomes
Following the training you will be able to:
- Apply communication techniques to improve the capacity to influence
- Understand the key theories of influence and negotiation
- Understand the fundamentals and the need to develop negotiation skills
- Develop a stakeholder communication strategy and action plan, based on business objectives to be achieved
Who should enrol
This course is suitable for employees, managers, team leaders, project managers and individuals wanting to improve their influencing and negotiating skills in the workplace.
"The training provided was relevant, engaging and well received by our team. I highly recommend the efficient and professional AHRI Corporate in-house training department."
Cath Gracey, HR Manager, Queensland South Native Title Services