Your safety comes first. We have converted our face-to-face courses to virtual workshops . Visit our covid-19 page for more information.

Short course


Virtual delivery for all short courses

As a response to keeping you and our facilitators safe during the COVID-19 situation, we have converted our short course offerings to virtual delivery only, via Zoom, allowing you to continue learning and developing during these challenging times.


Understanding stakeholders and the needs of the key players in an organisation's field of influence is a key element of personal and organisational success. Part of this understanding may involve the ability to champion ideas and influence and persuade others towards achieving organisational strategic goals and objectives.

This course focuses on developing an understanding about which stakeholders are relevant and why and how their needs can best be met. You will examine how you can develop effective influencing and negotiating skills to create authentic dialogue with key stakeholders in order to achieve successful outcomes.


The course is suitable for employees, managers, team leaders, project managers and individuals wanting to improve their influencing and negotiating skills in the workplace. 

Learning Outcomes

Following the training participants will be able to:

  • Apply communication techniques to improve the capacity to influence
  • Understand the key theories of influence and negotiation
  • Understand the fundamentals and the need to develop negotiation skills
  • Develop a stakeholder communication strategy and action plan, based on business objectives to be achieved 

Course format

This course runs for a full day and the format includes facilitator-led discussions, activities, Interactive group discussions, case studies and DISC profiling. 

Duration: Full day

CPD Points: 7 

States: Delivered online, nationally (AEST)

AHRI Members: $545.00

Non-member: $695.00

Enquiries: 03 9918 9230 /

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    • Delivered online, nationally

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      Influencing and negotiating skills

Can't find this course in your State?

You may be eligible to receive a discount on the course fee for an interstate program. Please email for more information.

Alternatively, express your interest and we will be in touch if we update this list.