This course content will provide your organisation with practical strategies to assist with building, developing and maintaining effective communication practices within and across teams.
Course delivery mode: Available to teams only. Face-to-face and virtual options.
Course duration: 1 day
Group size: Min. 6 and max. of 20 participants
Learner effort: 7 hours
CPD Points: 7
Includes: Case studies, interactive group discussions, activities and facilitator-led discussions
Toolkit: Self-facilitated option is available for this course via AHRI Toolkits. Learn More
Key learning outcomes
Following the training you will be able to:
- Apply enhanced communication practices in the workplace
- Identify communication barriers in the workplace and strategies to address
- Identify effective communication methods and techniques
- Recognise the importance of emotional intelligence in effective communication
Who should enrol
This course is suitable for any employee or manager seeking the tools and strategies to communicate effectively.
"We found the facilitators consistently delivered to an exceptional standard and the learning materials were of high quality."
Emma McEvoy, Manager Learning and Development, Australian Paper