Your safety comes first. We have converted our face-to-face courses to virtual workshops . Visit our covid-19 page for more information.

Short course


Virtual delivery for all short courses

As a response to keeping you and our facilitators safe during the COVID-19 situation, we have converted our short course offerings to virtual delivery only, via Zoom, allowing you to continue learning and developing during these challenging times.


This course focuses on techniques to support and sustain improved performance in a team through effective coaching relationship and conversations.
These skills will help managers and team leaders take an active role in addressing and responding to a team's specific opportunities to improve the knowledge, skills and performance of staff.

The course builds on skills for effective coaching that are integral for new and emerging managers and who want to get the most out of individuals by using coaching skills. Participants will explore the GROW coaching model and will apply this as a coaching approach.


The course is suitable for managers, team leaders, line supervisors and those wanting to enhance their team’s performance.

Learning Outcomes

Following the training participants will be able to:

  • Develop coaching skills to use with individuals and groups
  • Understand the differences between coaching, mentoring and managing people
  • Identify relevant skills and capabilities to help team members to achieve goals 
  • Be comfortable and confident having coaching style conversations
  • Assist team members to enhance their performance through coaching 

Course format

This course runs for a full day and the format includes facilitator-led discussions, activities, Interactive group discussions and case studies. 

Duration: Full day

CPD Points: 7 

States: Delivered online, nationally (AEST)

AHRI Members: $545.00

Non-member: $695.00

Enquiries: 03 9918 9230 /

Book now by choosing a date below:

    • Delivered online, nationally

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      Coaching your team for success

Can't find this course in your State?

You may be eligible to receive a discount on the course fee for an interstate program. Please email for more information.

Alternatively, express your interest and we will be in touch if we update this list.