Business and professional writing


This course addresses the skills, techniques and strategies to be able to effectively write any form of business communications, be it an email, letter or report. Learning and applying the principles of plain English ensures that communications are written to be understood, engaging, lively and enjoyed by the reader.

The key is to ensure communications are direct and concise with well-structured and effective sentences and paragraphs. Participants will learn how to review grammar, punctuation and tone, and will explore proofreading strategies.

Course delivery mode: Available to teams only. Face-to-face and virtual options.
Course duration: 1 day
Group size: Min. 6 and max. of 15 participants
Learner effort: 7 hours
CPD Points: 7
Includes: Writing activities, interactive group discussions, activities, facilitator-led discussions



Key learning outcomes
Following the training you will be able to:

  • Understand and apply the principles of plain English
  • Be concise, direct and factual in their writing
  • Structure, format and write effective emails
  • Use tone to influence
  • Correct and avoid grammatical errors in letters and reports

Who should enrol
The course would suit all employees seeking an introductory course on business writing skills.



"The in-house training was professionally conveyed and the content was presented well, allowing the team to gain insightful knowledge on these topics." 

Kylie Walker, Director | People Analytics, Payroll and HR Operations Branch, Department of Human Services

Why study with AHRI?