Your safety comes first. We have converted our face-to-face courses to virtual workshops . Visit our covid-19 page for more information.

Short course


Virtual delivery for all short courses

As a response to keeping you and our facilitators safe during the COVID-19 situation, we have converted our short course offerings to virtual delivery only, via Zoom, allowing you to continue learning and developing during these challenging times.


This course addresses the skills, techniques and strategies to be able to effectively write any form of business communications, be it an email, letter or report. Learning and applying the principles of plain English ensures that communications are written to be understood, engaging, lively and enjoyed by the reader.

The key is to ensure communications are direct and concise with well-structured and effective sentences and paragraphs. Participants will learn how to review grammar, punctuation and tone, and will explore proofreading strategies.


The course would suit all employees seeking an introductory course on business writing skills.

Learning Outcomes

Following the training participants will be able to:

  • Understand and apply the principles of plain English
  • Be concise, direct and factual in their writing
  • Structure, format and write effective emails
  • Use tone to influence
  • Correct and avoid grammatical errors in letters and reports

Course format

This course runs for one day and the format includes writing activities, interactive group discussions, activities and facilitator-led discussions. 

Duration: 1 day

CPD Points: 7 

States: Delivered online, nationally 

AHRI Members: $545.00

Non-member: $695.00

Enquiries: 03 9918 9230 /

Book now by choosing a date below:

    • 9am - 5pm AEDT

      Delivered online, nationally

      Book Now

      Business and professional writing (9am - 5pm AEDT)

Corporate in-house training

This course can be customised and delivered in-house, for up to 20 people, for a more cost-effective solution. To find out more, email our Corporate Accounts Team at or call 1300 239 978