Behavioural interviewing skills


Selecting the best person for a role is a critical skill for managers with hiring responsibility. As hiring decisions can impact the organisation’s performance, selecting the right candidate is integral to business success.

Understand how to create an effective, reliable and valid selection process, supported by behavioural interviewing techniques to make sound recruitment decisions.

Course delivery mode: Available to teams only. Face-to-face and virtual options.
Course duration: 1 day
Group size: Min. 6 and max. of 20 participants
Learner effort: 7 hours
CPD Points
: 7 
Includes: Case studies, question design activity, interactive group discussions and facilitator-led discussions
Toolkit: Self-facilitated option is available for this course via AHRI Toolkits. Learn More



Key learning outcomes
Following the training you will be able to:

  • Follow a systematic selection process, including the structuring of interviews
  • Prepare behavioural questions
  • Use behavioural interview techniques which address key selection criteria
  • Make objective recruitment decisions

Who should enrol
This course is suitable for managers, team leaders and staff involved in the interviewing process and those seeking an introductory course on behavioural interviewing skills.



"The in-house training was professionally conveyed and the content was presented well, allowing the team to gain insightful knowledge on these topics." 

Kylie Walker, Director | People Analytics, Payroll and HR Operations Branch, Department of Human Services

Why study with AHRI?