Short Course


Course overview

Emotion has a significant impact on an individuals’ performance. Research shows that people perform their best at work when they feel involved in purposeful work that develops who they are, and when they feel valued, cared for, consulted, respected, informed and understood. Conversely, research also shows that people often perform their worst when they feel unproductive feelings, such as feeling overly worried, frustrated, concerned, stressed, inadequate and fearful.

Emotional intelligence involves a set of skills that help us perceive, understand and manage emotions, both within ourselves and others. You can learn about and apply these skills to improve your self-awareness, resilience, influence and relationships both at work and outside of the workplace.

This course will help you improve your understanding of emotions and emotional intelligence and the impact emotions have on the way you and others think, learn, teach, lead, collaborate and problem solve.

Key learning Outcomes

When you have completed this course you will be able to:

• Demonstrate greater self-awareness and awareness of others
• Apply a technique for effectively asking for, and responding to, feedback
• Demonstrate greater levels of workplace behavioural agility
• Examine how we can use proactive and reactive techniques to build resilience and effectively manage strong emotions
• Positively influence other’s emotions to drive high performance

Who is this course suitable for?

This course is suitable for individuals who want to develop tools and techniques to effectively apply emotional intelligence.

Book now by choosing a date below:

    • 11am - 12:30pm AEST

      Blended Learning

      Book Now

      Applied emotional intelligence. This course consists of 2x 90 minute live, facilitator-led sessions on 5 and 12 May (11am - 12:30pm AEST).

How it works

Course delivery mode: Blended learning for individuals 
Course duration: One week
Learner effort: 2 x 90 minute sessions
CPD Points: 7
AHRI Members: $640.00
Non-member: $790.00
Enquiries: 1300 811 880 / [email protected]


The AHRI blended learning course combines self-directed learning with live online facilitated learning sessions lead by an experienced HR and business professional.

The course includes:

Engagement: Pre-course tasks and an introductory e-learning module to stimulate thinking on the course topic and prepare for online sessions

- Online learning module inclusive of theory and practice – interactive learning activities, case studies and practical application opportunities
- Participation in two 90-minute live interactive learning sessions with an experienced HR facilitator

Application: Workplace application activities and additional learning resources that focus on how learning can be applied directly in the workplace

Reflection: Opportunity to reflect on and share learnings to facilitate transfer of learning to the workplace


Corporate in-house training

Contact a member of AHRI’s organisation support team to discuss in-house delivery and/or customisation of this course according to your organisation’s needs.

Tel: 1300 811 880
Email: [email protected]