Applied emotional intelligence
APPLIED EMOTIONAL INTELLIGENCE
There is a wealth of literature detailing the impact emotion has on individuals’ performance. This research has shown, for example, that people perform their best at work when they feel involved in purposeful work that develops who they are, and when they feel valued, cared for, consulted, respected, informed and understood. This research has also shown that people often perform their worst when they feel unproductive feelings, such as feeling overly worried, frustrated, concerned, stressed, inadequate and fearful.
Emotional intelligence involves a set of skills that help us perceive, understand and manage emotions, both within ourselves and others. You can apply these skills to improve your self-awareness, resilience, influence and relationships within and outside of the workplace.
During this course, you will improve your understanding of emotions and emotional intelligence and the impact emotions have on the way we think, learn, teach, lead, collaborate and problem solve.
The course is suitable for individuals looking to develop tools and techniques to effectively apply emotional intelligence.
Following the training participants will be able to:
- Demonstrate greater self-awareness and awareness of others
- Apply a technique for effectively asking for, and responding to, feedback
- Demonstrate greater levels of workplace behavioural agility
- Examine how we can use proactive and reactive techniques to build resilience and effectively manage strong emotions
- Positively influence other’s emotions to drive high performance
This course runs for one day and the format includes practical exercises, facilitator-led discussions, group activities and skills practice.
Duration: 1 day
CPD Hours: 7 hours
States: QLD; NSW; ACT; VIC; SA; WA;
AHRI Members: $995.00
Enquiries: 03 9918 9230 / Education@ahri.com.au
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