Program structure

AHRI’s BSB40420 Certificate IV in Human Resource Management is designed to set aspiring HR professionals up for success.


Topic 7: Measuring human resources effectiveness

BSBHRM417 Support human resources functions and processes

Topic 7 of the program focuses on how to position and present HR initiatives in a way that prove the true value of human resource management (HRM) projects in terms of their potential for return on investment (ROI). It offers methods of researching, developing and presenting a business case, and gaining endorsement of management and other stakeholders with respect to HR initiatives.

Learning outcomes

  • Research human resource functions
  • Review policy and procedure frameworks in relation to HR functions
  • Research and develop an HR business case that includes relevant financial references
  • Identify and analyse key metrics that support an HR business case
  • Identify key stakeholder influence and power relationships that impact on support for HR initiatives
  • Use qualitative and quantitative measures to influence decisions
  • Understand the concept of return on investment (ROI) and its practical application in determining and proposing value in relation to HR initiatives
  • Report on HR functional related research outcomes and analysis

To gain this nationally recognised qualification, you’ll need to have completed 12 units of competency on the following topics:


This is a nationally-accredited vocational program recognised throughout Australia.
RTO provider number: 110087

Have a question or can’t find the information you need?

Call us on 1300 811 880 or contact us via email.

AHRI is a career partner to over 16,000 members across Australia’s HR community. We help them to build productive, engaged and future-ready workforces.

Join today to receive support and guidance throughout your entire career.