Key Learning Outcomes
- Understand and apply the principles of plain English
- Be concise, direct and factual in their writing
- Structure, format and write effective emails
- Use tone to influence
- Correct and avoid grammatical errors in letters and reports
Course Overview
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Course overview
This course addresses the skills, techniques and strategies to be able to effectively write any form of business communications, be it an email, letter or report. Learning and applying the principles of plain English ensures that communications are written to be understood, engaging, lively and enjoyed by the reader.
The key is to ensure communications are direct and concise with well-structured and effective sentences and paragraphs. Participants will learn how to review grammar, punctuation and tone, and will explore proofreading strategies.
Who should enrol
“The in-house training was professionally conveyed and the content was presented well, allowing the team to gain insightful knowledge on these topics.”
Kylie Walker, Director | People Analytics, Payroll and HR Operations Branch, Department of Human Services
Why study with AHRI?
